 
Gifts for Pets
Unique Gifts
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Ordering Information
| To Place an Order |
- Use our Secure Shopping Cart:
Click the Add To Cart! button next to the items you would like to purchase.
Click Continue Shopping to add more items to your cart. When you are ready to check-out,
click the Shopping Cart link at the top of the page to review your shopping cart. To
increase the quantity of your order, change the value in the Quantity field. To remove
an item completely, set the value in the Quantity field to 0. Then hit the Re-Calculate button.
When you are satisfied with your order, click Purchase Items in Cart and fill out the Secure Order Form.
- Fax: 541-343-1699
- Phone: 541-343-9393 ext. 105
Monday through Friday, 10 am to 6 pm PST
- Mail: 1325 W 7th Ave., Eugene, OR 97402
- Email: info@k9bytes.com
To print an ORDER FORM click here
For verification purposes, you MUST provide the exact BILLING address your statement is mailed to for credit card orders.
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Payment Methods
We accept Visa, Mastercard, Discover, American Express and PayPal.
A charge from K9 Bytes will appear on your statement.
We also accept Money Orders and Checks.
Checks will take up to 10 days to clear the bank. Your order will be held until it clears. |
Shipping
Most orders are shipped within 2-3 business days. During busy times, such as the holiday season, shipping may take up to a week. Large orders, wholesale orders and special orders
may take 1-2 weeks to ship. If you have a specific due date, please let us know and we will do all
that we can to meet that date. Wholesale orders and International orders will be charged actual
shipping costs. Most orders are shipped via USPS Priority Mail or UPS. If faster service is required,
please contact us. |
Returns & Exchanges
K9 Bytes' items are handmade. There may be some variation from images shown and in each individual item. If you receive the wrong size or fragrance, your order will be exchanged. If you must return your item, please contact us first. Once we receive the item, we will process your refund or store credit immediately for the original purchase price, minus the original shipping fee. For refunds on purchases made with a credit card, we will issue a credit to the same credit card used to make the purchase.
We don't refund shipping.
Personalized or customized items are not returnable. |
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